Housekeeping Supervisor

About Us

Surround yourself with modern comforts at the San Diego Marriott La Jolla.

Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall.

The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting.

Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes.

We also offer free parking on site and hotel discounts with all Marriott brands worldwide.

Join our commitment to our community with one of our monthly volunteer activities throughout the city.

Come see us today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain the hotel in a safe, clean, organized, and guest ready condition while supporting the daily operation of the Housekeeping department.

The Housekeeping Supervisor is responsible for providing daily direction, communication, support, and accountability to the Housekeeping team while ensuring guest rooms, public areas, and heart of house areas meet hotel cleanliness and presentation standards.

At Marriott La Jolla, this role plays a critical part in delivering our service promise of Wonderful Hospitality, always.

Success in this role requires strong follow through, operational awareness, professionalism, attention to detail, urgency, and the ability to consistently reinforce standards in a fast paced hospitality environment.

Essential Duties and Responsibilities


* Supervise housekeeping staff by providing direction, coaching, communication, training, and daily operational support to ensure departmental standards and productivity expectations are achieved.


* Conduct guest room, public area, and housekeeping inspections to ensure cleanliness, presentation, safety, and brand standards are consistently maintained.


* Provide timely coaching and performance feedback to associates regarding cleanliness standards, productivity, service expectations, and operational procedures.


* Reinforce departmental expectations and follow up on deficiencies to support accountability and operational consistency.


* Issue daily assignments while reviewing special requests, VIP arrivals, rush rooms, out of order rooms, and operational priorities to ensure efficient workflow throughout the shift.


* Monitor room status updates and communicate operational concerns, delays, maintena...