Consumer Bank Partner Engagement Lead - Product Portfolio Operations

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Consumer Bank, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

As the Partner Planning & Engagement Lead for the Consumer Bank agile product portfolio, you will play a key role in supporting the alignment of product investments and roadmaps to Consumer Bank Strategic Objectives.

You will help mobilize product teams to deliver large-scale initiatives and enable frictionless execution by ensuring agile product partners are aligned to deliver against Consumer Bank priorities.

Through collaboration with cross-functional partners and a focus on continuous improvement, you will contribute to better business and product outcomes across the organization.

Job responsibilities



* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives


* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices


* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized


* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs


* Align partner product priorities to CB strategic business objectives and desired P&L outcomes.


* Establishs a partner communication framework to create awareness and alignment to business objectives and product priorities.


* Partners closely with Product Owners, Technology Leads, Design Leads and Data Owners to track roadmap execution, capacity, dependencies, risks, and performance metrics.


* Ensures Consumer Bank stakeholders are aligned to capabilities being built by product partners that impact the Consumer Bank business and customers.


* Drive operational process improvements, facilitate adoption of agile product development best practices and resolution of escalated issues.


* Prepare senior management updates and synthesize complex information into executive level communications.


* Support special projects and executive requests.

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in program management or performance optimization


* Proven ability to manage and implement operational effectiveness initiatives


* Proven ability to operate within the product development life cycle and agile methodologies


* Proficiency in agile methodology, Jira/Jira Align, Microsoft Suite (Word...