Commercial Operations, Pricing and Insights Manager

The Commercial Operations, Pricing & Insights Manager is responsible for leading and integrating commercial operations, pricing & commercial policy, data analytics, digital enablement and business intelligence to support profitable growth and effective decision-making.

The role manages a multi-disciplinary team and partners closely with Sales, Marketing and other key stakeholders to strengthen commercial governance, execution excellence and insight generation.

Key Responsibilities

Commercial Operations & Excellence


* Lead and govern key commercial operations processes, ensuring consistent execution and continuous improvement


* Drive sales performance management processes, including sales incentive governance, target setting, performance tracking and reporting.


* Strengthen sales and marketing enablement through structured cadences, tools, reporting and best practices.


* Partner with cross-functional teams to ensure alignment and effective deployment of strategic initiatives.

Pricing, Profitability & Commercial Policy


* Develop and execute pricing and commercial policy strategies to support profitability and margin objectives.


* Oversee pricing governance and controls, ensuring compliance with internal policies and relevant regulations.


* Drive simplification and efficiency of pricing operations, processes and systems to improve sales productivity and customer experience.


* Provide regular pricing and profitability analytics to support data-driven decision making.

Data, Analytics & Business Intelligence


* Ensure high standards of commercial data quality, reliability and discipline across core systems.


* Translate internal and external data into actionable insights to support business planning and performance management.


* Establish and maintain dashboards and reports to track performance, trends, risks and opportunities.


* Strengthen market and competitive intelligence capabilities to support growth and strategic positioning.

Digital Transformation


* Lead the deployment and adoption of digital and AI-powered tools within the sales and commercial functions.


* Promote a data-driven and future-ready mindset through effective use of digital technologies.


* Monitor usage, adoption and impact of digital tools and recommend improvements.

Cadence, Governance & Stakeholder Management


* Lead structured business management cadences such as reviews, planning cycles and performance forums.


* Coordinate country-level strategic planning and progress tracking activities.


* Act as a trusted business partner to senior stakeholders, providing clear insights and recommendations.

People Management


* Lead, develop and coach a team covering commercial excellence, pricing, data & digital, and insights.


* Translate strategic priorities into clear objectives and performance expectations for team members.


* Foster a culture of accountability, collaboration and...