Assistant Operations Manager

Join the team at Kimpton Blythswood Square Hotel & Spa as our next Assistant Operations Manager, a dynamic leadership role within one of Glasgow’s most luxurious and iconic hotels and embrace your unique, best self to provide our guests with heartfelt human connections!

At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant.

As Glasgow’s only 5

* Hotel, our team are focussed on providing our guests with 5

* service and making heartfelt human connections in our boutique hotel, standing strong in Glasgow’s city centre.

As an Assistant Operations Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences

We’re looking for a confident, charismatic and hands-on hospitality professional who thrives in a fast-paced luxury environment and loves creating unforgettable guest experiences.

This is a highly visible operational role where no two days are ever the same.

From leading the hotel as Duty Manager to supporting vibrant Food & Beverage operations and delivering exceptional service across Front Office, Events and guest spaces, you’ll be right at the centre of the action.

At Kimpton, we believe in ridiculously personal experiences and our Assistant Operations Managers play a huge part in bringing that to life.

You’ll lead from the floor, build strong relationships with guests and colleagues, and create memorable moments that leave a lasting impression.

What you’ll be doing:


*  Acting as Duty Manager across the hotel operation


*  Supporting Front Office and Food & Beverage teams day-to-day


*  Leading busy service periods with a hands-on approach


*  Supporting Breakfast, Restaurant, Bar and Events operations


*  Delivering warm, personalised luxury guest experiences


*  Supporting VIP arrivals, service recovery and guest engagement


*  Driving high operational standards across all guest-facing areas


*  Motivating and supporting teams through visible leadership

What we’re looking for:


* Previous hotel supervisory or management experience


* Strong operational knowledge of Front Office and/or Food & Beverage


* A natural people person with confidence and personality


* Someone who enjoys being operationally present rather than office-based


* Strong communication, organisation and problem-solving skills


* Passion for luxury hospitality and guest experience


* Flexibility to work a variety of shifts including evenings, weekends and overnight coverage when required

If you love luxury hospitality, thrive in energetic guest-facing environments and want to grow your career wit...