Support Coordinator

Support Coordinator

Salary £27,500 pro rata / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, part time (30 hpw)

Blyth, Northumberland and surrounding areas. 

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different.

We’re brilliant at what we do, and we look after each other just as much as we support our customers.

If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same.

One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do


* Lead support planning and coordinate our Support Workers to deliver person-centred support


* Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads


* Support Customers with daily tasks like budgeting, cooking and attending appointments


* Work with multi-agency teams to safeguard and empower our customers


* Help customers build independence and prepare for their move-on into the community


* Northumberland STEP is based in Edendale house in Blyth, we support customers with complex mental health, learning disabilities and/or dual diagnosis to maintain their tenancy and work in accordance with bespoke care plans tailored to the customers individual needs to live well in the community. 

Why join us

This is more than a job – it’s a place where you feel valued.

With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have


* Passion and experience in supporting others ideally in a supported housing setting


* Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)


* Experience assessing referrals and coordinating support


* The ability to work under your own initiative, remain calm under pressure and have a resilient approach


* Experience of working with customers with complex mental health, learning disability and/or dual...