Information Systems Manager

Benefits and Culture 

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.

Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees.

Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be your Employer of Choice.

As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career.

Visit our website to learn more about our competitive benefit programs - https://www.resers.com/careers/#benefits 

Principle Duties and Responsibilities

1.

Provides technical oversight, leadership, and direction to the IS technical services team.

2.

Manages resources and processes required to design, plan, and support all information systems, technologies, and services.

3.

Identifies opportunities for team training and skills advancement.

4.

Manages projects and work of the team in alignment with executing team goals and objectives.

5.

Manages team communications to ensure the IS technical team has the necessary information and necessary tools.

6.

Creates operational/team processes to ensure they are effective, documented and followed.

7.

Ensures team is allocated accordingly based upon experience, expertise & interest.

8.

Safeguards assets by planning, implementing disaster recovery, back-up procedures, information security and control structures.

9.

Provides advice and options on new system components and compatibility issues.

10.

Identifies and acts on opportunities to improve software and system updates.

11.

Oversees and maintains detailed architecture, infrastructure, system standards and documents.

12.

Supports the analysis, planning, implementation and evaluation of relevant process improvement projects.

13.

Communicates with individuals and project leaders to deliver the best solution for the process improvement projects.

14.

Recommends and coordinates upgrades/replacements of end-user’s hardware, wiring, network hardware, and servers.

15.

Interviews and makes recommendations for hiring candidates for IS technical services team.

16.

Stays up to date with information technologies, solutions, and vendors that could be applied to address business needs.

17.

Understands and is knowledgeable in network security.

18.

Provides support after hours for escalated calls.

19.

Performs yearly technology reviews and provides recommendations to support operations.

 

Job Specifications

1.

Bachelor’s Degree in Information Technology, Computer Science or a related field is preferred.

2.

3+ years experience managing teams that support network servers, infrastruc...