Business Analyst

​Responsibilities:


* Work under the direction of the Manager to provide application solutions for assigned business areas.


* Possess functional knowledge of assigned application technology.


* Interact with business stakeholders and subject matter experts to solicit business requirements.


* Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases.


* Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams.


* Interact with development teams during the software build and/or configuration process and testing process.


* Perform functional application configuration and testing


* Ensure programs meet business specifications.


* Demonstrate new functionality to business users seeking input on future direction.


* Review vendor provided documentation and user manuals needed to support the product.


* Directly interface with business users by responding to support calls escalated by the Service Desk.


* Participate in user focus groups and requirements workshops, vendor training and demonstrations.

Qualifications

Academic and Professional Qualifications:


* Bachelor’s degree in business, finance, or healthcare administration or equivalent/years of experience required.

Experience:


* 1-3 years’ experience working with Patient Access/ Registration Solutions (or systems) in both an acute and ambulatory setting.


* Understanding of Patient Access workflows including Insurance Verification, Authorizations, Referrals, Medical Necessity checking, and Eligibility as it relates to healthcare billing.


* Strong analytical thinking with experience breaking down complex requirements into user stories.


* Strong coordination, organizational, facilitation skills to support management of cross functional dependencies.


* Experience leading teams or projects is an asset


* Experience working within the software development lifecycle (SDLC)


* A qualified candidate should have strong professional written and verbal communication skills, proficiency in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.


* Proficiency in leveraging generative AI tools to streamline tasks and enhance output quality is an asset.

Travel Requirements:


* May require some limited travel for business needs.