VP, US Payroll

JOB DESCRIPTION

The Vice President, US Payroll is responsible for setting the strategy, operating model, and governance framework for Chubb's US payroll function, supporting more than 16,000 employees across a complex multi-state environment.

This executive leader is accountable for the accurate, timely, and compliant delivery of payroll, while advancing operational excellence, strengthening controls, and enhancing employee experience.

The role leads the in-house payroll team and oversees the partnership with ADP Managed Services to ensure strong execution, disciplined risk management, and high-quality service delivery.

The Vice President serves as a trusted advisor to senior leadership and works across HR, Finance, Legal, Tax, and Technology to drive process improvement, scalability, and sustained performance across the payroll function.

This role reports to the SVP, Global HR Operations.

The ideal candidate will sit in our Whitehouse Station, NJ or Philadelphia, PA offices.

Key Responsibilities:


* Lead the end-to-end US payroll function, establishing the strategy, operating model, and execution framework required to deliver accurate, timely, and compliant payroll across a large, multi-state employee population.


* Own the governance of payroll operations, including payroll calendars, escalation protocols, approvals, service standards, and decision-making processes that ensure stability and consistency across payroll cycles.


* Ensure full compliance with federal, state, and local payroll, tax, wage and hour, and reporting requirements, while proactively monitoring regulatory developments and translating them into operational action.


* Provide oversight for critical payroll deliverables, including bi-weekly and off-cycle payrolls, year-end processing, W-2 issuance, tax filings, audits, and remediation of complex payroll issues.


* Establish and maintain a strong control environment, including policies, procedures, audit readiness, reconciliations, and documentation standards that reduce risk and support regulatory and internal requirements.


* Partner closely with HR, Benefits, Compensation, Finance, Legal, Corporate Tax, and Technology teams to ensure data integrity, resolve complex issues, improve upstream and downstream processes, and support enterprise initiatives affecting payroll.


* Lead, develop, and strengthen the payroll organization by setting clear expectations, building team capability, fostering accountability, and creating a culture of operational discipline, continuous improvement, and service excellence.


* Define, monitor, and report on key payroll performance indicators, service levels, control metrics, and issue trends, using data and insights to drive better decision-making and sustained operational performance.


* Serve as the senior escalation point for significant payroll matters, ensuring timely resolution of employee, operational, compliance, and business issues with sound jud...