Shipping Coordinator

Our Team

You will work within the Shipping & Logistics team that coordinates daily outbound operations, carrier interactions, and customer-facing shipment requirements.

The team partners closely with Customer Service, Warehouse Operations, and Billing to ensure on-time delivery and accurate invoicing.

This role is 1 st Shift coverage with availability needed up until 5pm depending on business needs.

What You Will Do


* Own the integrity of outbound shipments: confirm contents, documentation, and carrier requirements before release.


* Coordinate shipping preparation and carrier handoff to meet schedule, cost, and service expectations.


* Maintain accurate records and systems of shipment status so stakeholders have visibility and invoices are correct.


* Resolve discrepancies and coordinate with Customer Service and Operations to remove shipment holds or address issues.


* Support continuous improvement by identifying recurring problems and suggesting process improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)


* Compares physical goods to accompanying documents and reports discrepancies.


* Enters information into computer to generate packing lists and to record freight information for invoicing.


* Follows instructions on packing lists for all shipping criteria.


* Combines individual celled boxes into appropriate larger container for shipment.


* Assembles cardboard containers or selects preassembled containers.


* Affixes shipping labels, identifying information and/or shipping instructions onto crates or containers.


* Posts weight and shipping charges and affixes postage.


* Prepares and maintains appropriate documentation for each freight carrier.


* Processes all outgoing mail.


* Processes paperwork for foreign shipments and coordinates with customer service as needed.


* Maintains related records.


* Totals daily shipments and monitors shipments on hold status.

Who You Are (Basic Qualifications)


* High School Diploma, GED, or vocational/technical degree.


* Three months to two years of related experience or training, or equivalent combination of education and experience.


* Experience using CRT-based systems or comparable terminal/data-entry environments.


* Able to read and interpret safety rules, operating/maintenance instructions, and procedure manuals; able to write routine reports and correspondence.


* Basic numeracy: able to add, subtract, multiply, divide, compute rates, ratios, and percents; follow written, oral, or diagram instructions.

What Will Put You Ahead (Preferred Qualifications)


* Familiarity with international shipping paperwork (commercial invoice, customs forms, AES filing).


* Strong attention to detail with demonstrated record of reducing shipping errors.


* Experience working with multiple freight carriers and generating freight invoices.

At Koch companies, we are entreprene...