Senior Group Sales Manager

About Us

Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city.

The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm.

Located just north of Downton San Antonio home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio.

Through the HEI Loves Initiatives we are dedicated to the diversity of our associates and the building of a strong service culture.

We offer our associates, feel meals, free parking and travel perks offered through the Marriott Room Rate program and HEI managed hotels.

Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Essential Duties and Responsibilities


* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.


* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.


* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.


* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.


* Develop and conduct persuasive verbal sales presentations to prospective clients.


* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.


* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.


* Prepare correspondence to customers, internal booking reports and file maintenance.


* Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.


* Attend trade sho...