National Retail Partnerships Lead

The Opportunity:

Our business creates smart, integrated, multi-layered solutions that specialise in combining building services and intelligent automated systems.

Our future-ready platform for retailers-both for new developments and existing assets-is designed to deliver improved sustainability, resiliency, hyper-efficiency, and people-centricity.

Based in either Melbourne or Sydney working directly with the Small & Mid-Size Buildings Segment Lead, we have an exciting opportunity for a National Retail Partnerships Lead to join our team.

This position is responsible for managing our largest and most strategic national and international retail chain customers.

The role will include owning key relationships and developing a deep understanding of the customer's business, including their needs, ambitions, and pain points.

Working closely with the SMB Solution Architect, SMB Business Developer, and the wider business, you will be instrumental in positioning and growing Schneider with our customers, with a strong focus on customer success.

Day-to-Day Responsibilities:



* Develop strong, long-term relationships with customers, gaining a detailed understanding of their business needs and strategic direction.


* Stay informed on market trends and develop a deep understanding of the retail segment, including customer requirements and expectations.


* Think expansively about the value we can provide across our full breadth of offerings.


* Create compelling ideas, aligning our solutions to suit customers' current and future requirements.


* Proactively lead the account planning process, collaborating within the account team to develop a "One Schneider" customer-facing strategy and value proposition.


* Drive new business growth through identifying new opportunities and improving existing areas.


* Enhance customer engagement by building networks at all levels within the customer's ecosystem.


* Lead customer success for new digital retail offerings, ensuring high satisfaction throughout rollout.

Why You?

You are someone who gets excited by innovation in the retail industry-a highly driven, growth-minded professional who wants to work for a values-based organisation with leading-edge solutions.

You are focused, collaborative, and passionate about your work.

We don't want to narrow the field; however, we believe that a deep understanding of retailers, stakeholders, and the retail industry will be instrumental to your success.

A passion for sustainability, technology, and the digitisation of assets across portfolios is highly desirable.

Your background may be technical, but we also welcome candidates from the customer side with strong technical understanding-such as Asset Managers, Building Managers, or Facility Managers.

Most importantly, you thrive in a fast-paced, ever-changing environment and have proven success in building and maintaining strategic relationships with key decision-makers and stakeholders.

You are...