Solution Director

Customer


* Build an understanding of the market and bid opportunity to develop a tailored solution


* Understand the client industry and gain an appreciation of the business drivers, constraints, and opportunities in that vertical market


* Be pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions


* Fully understands the client business, functional and non-functional requirements


* Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives


* Understand what represents the very best from a service provider in the given sector.

Operational Excellence


* Owns, manages and leads the matrix solution team to develop an end-to-end solution or proposition which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target


* Develops the overall vision and high-level design for the service and ensure effective communication to stakeholders


* Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution


* Challenges the business with approaches that deliver more efficient and effective ways of working


* Directs the technology approach to ensure AI and technology is at the heart of our solutions and drives genuine business benefit, working closely with our Team


* Drive a compelling commercial value proposition, working with the commercial lead


* Re-utilise existing Maximus capabilities wherever possible


* Lead solution assurance governance prior to submission to the customer


* Create bid narrative and act as final editor on all written material that forms part of the solution response


* Identify and mitigate risks associated with the solution


* Support an effective handover to the transition team to implement the solution.

People and Culture


* Define solution development best practice and coach Solution Leads and wider business on its adoption


* Manage the client's expectations and understand where Maximus can deliver their requirements using standard offerings where possible.

Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet the client's requirements


* Stakeholder management within bid teams and wider Maximus


* Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders


* Build and shape local partnership agreements/subcontractors/partners

Essential & Desirable


* Demonstrable experience directing transformational business development opportunities


* Referenceable work...