DGM - CS&Q – Data Office Manager

CS&Q - Data Office Manager

The Data Office Coordinator supports the CS&Q Entity Data Office in governing, managing, and enabling the effective use of data across the organization.

The role focuses on operational execution, coordination, and orchestration of Data Office activities including data governance, data quality, privacy & security support, metadata and catalogue management, and data delivery tracking.

This role is designed for professionals who have already been exposed to a Data Office, Data Governance, or equivalent central data function, and who demonstrate a strong intent to build a career in the Data Office space.

While structured training and coaching will be provided, success in this role requires prior experience in coordinating data stakeholders, managing governance-related deliverables, and operating effectively across business and digital teams.

The coordinator works closely with Data Owners, Data Stewards, Data Privacy Office, Data Engineering, Digital teams, and business stakeholders to improve data maturity and support CS&Q digital and analytics initiatives (AI, Data Sharing, Cloud, IoT).

This is a senior individual contributor role with strong execution and stakeholder orchestration responsibilities.

Detailed Key Responsibilities

Operational Data Governance & Data Office Support


* Coordinate execution of data initiatives aligned with business priorities.


* Maintain governance documentation, policies, standards, and process artefacts.


* Support the onboarding and coordination of Data Owners, Data Stewards, and other governance stakeholders.


* Manage internal communication: announcements, guidance notes, newsletters, meeting summaries.


* Track progress of data programs and maintain Data Office dashboards (Power BI).

Data Privacy, Security & Compliance Support


* Work with the Data Privacy Office to ensure adherence to GDPR, DPDP, CCPA and global privacy standards.


* Support Data Protection Impact Assessments (DPIA) and maintain Data Processing Records.


* Coordinate periodic privacy compliance checks and evidence gathering for audits.


* Maintain documentation for data security controls and risk management.


* Contribute to the Data Risk Register and data maturity assessments.

Data Quality Management


* Coordinate with Data Owners and Stewards to define, document, and maintain Data Quality rules.


* Track Data Quality KPIs and support remediation cycles.


* Facilitate data quality checks, exception handling, and verification activities.


* Maintain data quality dashboards and summaries for leadership.

Metadata, Catalogue & Domain Management


* Maintain the Business Glossary and Data Catalogue entries in collaboration with business and technical teams.


* Support metadata quality checks and ensure completeness of definitions, lineage, and ownership.


* Document data domain ownership structures and maintain stewardship information.
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