Senior Program Manager, Utility

Job Title: Senior Program Manager

At Exo, integrity isn't just a value it's the foundation of the work we do to keep our nation's infrastructure reliable and safe.

From field assessments to innovative restoration solutions, we combine precision, integrity, and purpose in everything we do.

Our team helps ensure power stays on, schools stay open, businesses thrive, and communities stay safe.

You'll work with a respected team of experts solving meaningful challenges that protect communities and ensure the integrity of infrastructure.

Position Overview: The Senior Program Manager serves as a senior leader responsible for overseeing a portfolio of infrastructure and technical service programs executed by a team of Project Managers.

This role blends strategic oversight with operational execution, ensuring that all programs align with business objectives, meet client expectations, and are delivered safely, on time, and within budget.

The Senior Program Manager plays a critical role in mentoring project managers, standardizing processes, driving innovation, and serving as a key liaison between executive leadership and project delivery teams.

Key Responsibilities

• Program and Portfolio Leadership

o Lead and manage a portfolio of infrastructure, inspection, and technical service programs, ensuring alignment with organizational goals and client needs.

o Translate high-level business objectives into actionable program and project execution plans.

o Balance competing demands across projects (scope, schedule, cost, resources, and risk) to ensure consistent and sustainable delivery performance.

• Project Manager Oversight

o Directly supervise, mentor, and evaluate a team of Project Managers across multiple concurrent projects.

o Establish clear expectations and performance standards, providing ongoing coaching and development.

o Foster a culture of accountability, ownership, and continuous improvement.

• Strategic Planning and Execution

o Partner with senior leadership to define long-term program strategies, priorities, and resource planning.

o Drive consistency in execution through standard operating procedures, tools, and methodologies.

o Ensure alignment between day-to-day execution and broader strategic objectives.

• Project Governance and Controls

o Establish and maintain governance structures across programs, including reporting frameworks, stakeholder communication plans, and escalation protocols.

o Ensure compliance with internal standards and applicable regulatory, safety, and quality requirements.

• Risk and Issue Management

o Oversee risk identification, mitigation planning, and contingency strategies at both project and portfolio levels.

o Support Project Managers in resolving escalated issues, conflicts, and resource constraints.

• Stakeholder and Client Engagement

o Serve as a senior point of contact for key clients, internal stakeholders, and executive leadership.

o Communicate program performance, risks, ...