Continuous Improvement Manager

About the Role

We are seeking a results-driven Continuous Improvement Manager to bring structure, operational rigor, and deep Kiwi systems expertise to our GP Corrugated capability team.

This role plays a critical part in strengthening plant partnerships, delivering high-impact training and onboarding, providing hands-on on-site support, and driving sustainable process improvements across Scheduling, Production, Shipping, and Waste Management.

The ideal candidate has practical, hands-on experience with Kiwi in a corrugated manufacturing environment, a passion for developing others, and a proven track record of driving measurable operational improvements.

Our Team

The Kiwi Capability Team for GP Corrugated North America is a cross functional group of K iwi subject matter experts who partner with Customer Service, production scheduling, shipping , and waste management to drive operational excellence and system adoption.

T he team delivers hands on support, training, configuration, testing, and troubleshooting for Kiwi .

We use data and root cause analysis to implement sustainable standard work, coach frontline teams, and ensure measurable, repeatable performance improvements across GP Corrugated North America.

What You Will Do



* Build and sustain plant relationships to identify needs and drive Kiwi adoption.


* Deliver structured onboarding, classroom, hands-on , and refresher training to improve retention and performance.


* Provide on - site support: troubleshoot K iwi issues, coordinate cross functional resolution, and implement corrective actions.


* Coach plant leadership with SBO (Situation-Behavior-Outcome) to develop frontline teams and sustain results.


* Monitor, analyze, and report schedule adherence, waste, and shipping accuracy to measure impact.


* Lead/support root cause analysis and CI initiatives to reduce waste and improve scheduling/shipping.


* Act as K iwi SME for configuration, testing, and optimization across scheduling, production, shipping, and waste.


* Partner with IT/systems teams on releases, testing, and ERP/WMS/TMS integrations.


* Create and continuously improve SOPs, standard work, checklists, and training materials; maintain a repeatable onboarding cadence.


* Communicate clearly with frontline teams, plant leadership, and corporate stakeholders.


* Demonstrate adaptability, teamwork, ownership, and focus on measurable outcomes.

Who You Are (Basic Qualifications)



* Hands-on experience with the K iwi system in a corrugated production environment, including scheduling, production, shipping, and/or waste modules.


* Operations experience in corrugated or packaging manufacturing, scheduling, shipping, or waste management.


* Demonstrated experience delivering training, onboarding, or refresher sessions to operational teams.


* Willingness and ability to travel up to 70% for on-site support and training.


* Strong problem-solving skills with th...