Leads Virtual Services Sales Representative (Leads VSSR)

The Leads VSSR is responsible for driving lead generation, qualification, and conversion into qualified service opportunities through digital and remote sales approaches.

This role plays a critical part in:


* Monetizing installed base (IB)


* Accelerating pipeline creation


* Supporting scalable service growth

Key ResponsibilitiesLead Management & Opportunity Creation


* Manage inbound and outbound leads from:
+ F2O / CCC / T2O
+ Contract renewals / expired warranty
+ Marketing campaigns and digital channels
+ Qualify leads and convert into opportunities in bFO / CRM


* Ensure high conversion rate and pipeline velocity

Sales Execution (High-volume model)


* Handle high volume, low-to-medium complexity deals


* Drive standard service offers:
+ Maintenance contracts
+ Spare parts
+ On-demand services
+ Entry-level digital services

Customer Engagement (Remote-first)


* Execute structured outbound calling campaigns


* Maintain daily cadence:
+ ~6-8 customer interactions per day


* Promote value propositions and service plans

Pipeline & Performance Management


* Build and maintain strong pipeline aligned with targets


* Ensure:
+ ≥75% performance linked to lead engines


* Track activities and opportunities in CRM tools

Collaboration


* Work closely with:
+ OSSR / Account Managers (for complex deals)
+ Tendering team
+ Customer Success / Execution teams


* Ensure smooth handover when escalation is required

KPIs / Success Metrics


* Lead-to-opportunity conversion rate


* Opportunity creation (e.g.

CFT ≥30%)


* Pipeline coverage & velocity


* Activity level (calls, touches)


* Revenue / Order intake contribution

Scope & Workload


* Manage approx.

hundreds of leads per year (~500+)


* Focus on scalable, repeatable sales motions

RequirementsExperience


* 2-5 years in Inside sales / service sales / digital sales


* Experience in Power systems / Secure Power / Services (preferred)

Skills


* Strong lead qualification & conversion capability


* High activity discipline (digital selling mindset)


* CRM / pipeline management (bFO / Salesforce)


* Communication (phone / online selling)

Mindset


* Hunter mentality


* Data-driven & KPI-driven


* Comfortable with structured sales cadence

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