Project Quality Leader

Join our dynamic team as a Project Quality leader and lead the charge in ensuring exceptional project delivery standards that exceed customer expectations.

Mission
The Project Quality Leader (PQL) is responsible for ensuring that all aspects of project quality are managed and maintained across project and throughout their lifecycle.

The PQL will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations.

Scope & Environment
The PQL reports directly to the Solution Center Leader (or to Solution Center management member) and dotted line to 1SOL Customer Satisfaction & Quality.

Main interactions:

Internal: 1SOL business leaders, Project Managers / Tender Managers, Account managers, Plant or LoB Quality Team, Supply Chain, CPO.

External: Customers, OG suppliers.

Key responsibilities / activities
1.

In project selling:


* Review quality requirements, identify quality risks and define appropriate mitigation plans


* Assess quality assurance and quality control requirements and detection of deviations


* Support TMs on estimating the resources (hours + costs) needed for the project quality


* Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents required by the customer.


* Review quality tender specifications and supplier (internal and external) qualification

2.

In project execution:


* Participate in the tender & project kick-off, as well as to the REL governance when quality necessary


* Coordinate creation, completion and approval of quality documentation


* Monitor performance metrics to track quality performance throughout the project lifecycle


* Conduct internal and supplier (internal and external) assessments, inspections and audits to assess the compliance with project quality standards


* Ensure OG supplier compliance with relevant quality standards and regulations, issue and track claims to them


* Coordinate the correction and prevention actions for project non-conformities, lead communication and problem solving with customer


* Identify areas for improvement (on project level) and coordinate corrective & preventive actions for project quality issues as per SE directive (implementation of actions to be done by respective responsible team PM, plant or LoB).


* Ensure compliance with the existing quality and CSat processes & train team members on quality processes and procedures


* Lead customer interviews during project execution, collect regularly customer feedback & build action plan to ensure customer satisfaction

3.

Transversal responsibilities:


* Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality


* Lead or contribute to customer i...