Technical Senior Product Associate - Billing Product Americas

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.

Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.

Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Technical Product Associate on the Securities Services Billing Product team, you will be part of a global team delivering key aspects of the analysis, implementation & communication phases of the overall billing remediation program.

You will also participate/support other program activities including interviewing/consulting with management and product partners, detailing, and understanding business functions/process flows, sourcing & constructing MIS to support management meetings, and agreeing implementation plans with the operations and technology partners related to project execution.

Job Responsibilities


* Coordinate with client facing and product stakeholders to outline and define billing requirements related to client onboarding activities and new product development.


* Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements.


* Develop and document front-to-back business process flows and business requirements (where necessary).


* Provide status updates to broader team and senior managers via various billing governance forums.


* Provide effective communication & coordination of all changes ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.

Required qualifications, capabilities, and skills


* Expertise in financial services, strategy/management consulting, operations, or technology environment, with a focus on strategy, change, and/or project management.


* Hands-on proficiency with Alteryx, MS SQL, and Tableau.


* Previous involvement in large strategic programs from an Investment Bank, Corporate Bank, or Management Consultancy background.


* Expert skills in data analysis in support of business or use case development, with strong Excel capabilities


* Logical and structured approach to planning, problem-solving, and decision-making.


* Strong awareness of risk and controls.


* Effective presentation skills and advanced PowerPoint proficiency.


* Clear and confident communication abilities; able to influence internal and external stakeholders; confident in communicating with senior management.


* Ability to work under pressure and to set/achieve project milestones within deadlines.

Preferred qualifications, capabilities, and skills


* Knowledge of Securities Services.


* Bachelor's in Computer Science or Data Science.

JPMorganChase, one of the oldest financial institutions, offers innov...