Market Director, JPMorgan Private Client - New York

JPMorganChase continues to expand our market presence and high-touch service model for high-net-worth customers through our Private Client offering.

Join us as a Market Director in New York City and lead a team of Relationship Managers dedicated to delivering best-in-class banking, lending, and investment solutions for affluent clients.

Be part of a culture that values excellence, collaboration, and continuous growth.

As a Market Director in Private Client for New York City, you will lead and develop a team of Relationship Managers who nurture high-net-worth client relationships and deliver centralized, high-touch service.

You will drive strategic growth, foster a client-centric culture, and ensure dynamic performance at both the Relationship Manager and market levels.

Your role requires strategic thinking, a passion for exceptional client service, and expertise in sales and practice management.

Job responsibilities


* Recruit, lead, mentor, and manage a team of Relationship Managers, fostering their professional growth through training and development.


* Develop and execute market strategies to expand the affluent client segment and drive business growth.


* Build and maintain strong relationships with key clients and centers of influence to enhance market reach.


* Collaborate with leaders across lines of business to identify opportunities and deliver seamless client experiences.


* Promote a culture of excellence, collaboration, and continuous improvement within the team and among stakeholders.


* Establish clear performance expectations, providing regular feedback and coaching to help team members achieve goals.


* Serve as the escalation point for complex client issues, ensuring timely and effective resolution.


* Represent JPMorganChase at industry events and networking opportunities to strengthen the firm's presence.


* Create and promote a culture of risk management and controls to ensure compliance and mitigate risks.

Required qualifications, capabilities, and skills


* 10+ years of experience in banking, wealth management, or financial services, with a focus on serving affluent clients.


* 5+ years of experience recruiting, developing, and coaching professionals who serve affluent clients across banking, investment, and lending needs.


* Proven ability to cultivate a client-centric culture focused on personalized service and long-term relationships.


* Strong track record in business development, working with strategic clients and centers of influence to drive growth.


* Exceptional interpersonal and communication skills, with strategic thinking abilities.


* Demonstrated success in building and maintaining internal partnerships to enhance service delivery and client care.


* Ability to travel up to 30% of the time as needed.

Preferred qualifications, capabilities, and skills


* College degree or military equivalent.

Dodd Frank/Truth in Lending Act

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