Payments Connectivity-Developer Experience & Portal Ecosystem Enablement-Executive Director

Developer and client connectivity expectations are evolving rapidly.

This role will shape our external, client-facing developer ecosystem across APIs, file-based connectivity (Host-to-Host), onboarding, self-service tooling, and Agentic/AI-assisted experiences-bringing platform capabilities, onboarding journeys, and developer tooling into a cohesive end-to-end experience.

You'll lead the evolution of the developer journey from discovery and evaluation through onboarding, testing, production readiness, and scale, enabling clients to integrate, launch, and grow with confidence across one of the world's largest payments connectivity platforms.

As a strategic product leader within Payments Connectivity, you will partner across product, platform, design, and connectivity strategy to bring clarity and cohesion to experiences that span API and file connectivity, identity and access, onboarding, sandbox environments, operational tooling, and self-service workflows.

You will be accountable for measurable improvements in integration speed, launch success, and self-service adoption.

This role leads product managers and partners in a matrix with Design and Technical Writing to deliver prioritized outcomes.

Job Responsibilities:


* Shape the long-term vision and strategy for our external developer portal and integration ecosystem across APIs and file-based connectivity (Host-to-Host).


* Define the end-to-end developer journey: how developers and integrators discover, evaluate, onboard, build, test, certify, launch, and operate solutions across our connectivity platform.


* Drive the evolution of the developer portal as both a self-service integration platform and commercial growth channel, improving visibility into developer engagement, onboarding progression, lead generation, and client conversion.


* Partner across product, engineering, client onboarding & service, identity, design, content, operations, and platform teams to deliver cohesive, intuitive integration experiences.


* Drive modernization of self-service onboarding, sandbox/testing experiences, certification, and production readiness workflows, including day-two integration tooling.


* Identify friction across the integration journey and simplify complex enterprise processes into scalable, repeatable platform experiences.


* Bring external perspective and emerging ecosystem trends into the organization, informed by leading developer platforms and fintech infrastructure companies.


* Help shape next-generation AI-assisted and agentic developer experiences (e.g., guided integration, solutioning) with appropriate controls and guardrails.


* Influence roadmap direction and prioritization across interconnected platform capabilities in a matrix environment (including areas not directly owned by this role), and elevate the quality, consistency, usability, and standards of developer-facing experiences across APIs and file-based connectivity.


* Drive product ...