Sr. Benefits Analyst

As a premier global food provider, the OSI Group partners with the world's leading food service and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join OSI Group, LLC and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.

We're looking for an individual who thrives in an entrepreneurial environment and who enjoys working as a team member to deliver unparalleled service and solutions to our customers.

Position Summary

This role is responsible for providing oversight and support for all US company benefits projects and programs.

This role will help lead the implementation of new benefit initiatives for the company as well as be a key team member during the annual enrollment process.

This role will be working with various HR teams and vendor partners, while being the key point of contact for employees with benefits questions, provides timely responses and excellent customer service.

Principal Duties & Responsibilities:


* Job is an individual contributor and has no direct reports.


* Retirement Program Management: Partner with the 401(k)-record keeper on any escalated employee issues, support the accurate maintenance of employee records in coordination with payroll, lead the annual 401(k) audit and testing process and partner with the corporate and field HR teams to improve 401k plan education across all facilities.


* Annual Enrollment: Partner with the benefits team, broker, and vendors on plan design strategies and enhancements.

Being a strategic partner for the Open Enrollment (OE) process including supporting the online launch of the enrollment tool.

Providing overall communication materials, training, support, and final reporting of the success of the annual enrollment process.


* Customer Service: Responding to employee benefit inquiries, contacting vendors as needed to resolve complex issues.

Investigate for root-cause of any issues, coordinating across teams for issue resolution.

Recommend and implement process or communication improvements to proactively prevent issues and/or improve employee self-service experience.


* Wellness & Education: Support the development, coordination and delivery of wellness materials and overall benefit plan education across all facilities.


* Benefit Data: Manage the file feed process with benefit vendors, including resolving any issues/errors.

Provide support for tracking plans' financial information and all annual compliance reporting.


* Executive Benefits: Support the Benefits Manager in the coordination of executive benefits as needed.


* This role has the responsibility to understand and place appropriate safety procedures in practice.

This responsibility is achieved through education, training, and use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.


* Perform other duties a...