PACE Senior Sales Lead

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As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

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Time Type:
Full time

Department:
PACE Enrollment and Eligibility

All Locations:
300 Ocean Avenue – Revere

Position Summary:
The PACE Senior Sales Lead is responsible for managing and prioritizing contact lists from multiple referral sources, making outbound sales calls, and ensuring the team hits daily and weekly call volume goals.

This person trains and coaches Lead Development Coordinators on phone outreach, CRM workflows, and conversion best practices — and brings the same discipline to their own call load.

They analyze call data and pipeline metrics in partnership with the broader Business Development team, translating numbers into action.

The right candidate is organized, data-driven, and phone-forward, energized by the challenge of turning a well-worked list into new participants.

What You'll Do



* The PACE Senior Sales Lead owns the execution of PACE's enrollment outreach — managing contact lists from multiple referral sources, carrying a personal call load, and holding the team accountable to the call volume and conversion discipline that drives enrollment growth.

The successful candidate will be able to perform the following responsibilities:


* Manage, organize, and prioritize contact lists from referral sources including health center partners, EPIC lists, and community partners; ensure leads are structured, scored, and worked systematically.


* Execute high-volume outbound phone outreach to prospective PACE participants; conduct introductory calls to educate prospects and their families on PACE membership and advance qualified leads through the pipeline.


* Receive and research incoming leads via phone, EPIC, and web inquiries; enter and maintain lead profiles in Salesforce with accurate prescreening scores.


* Apply the prescreen checklist to all leads, score clinical and financial eligibility, rank level of interest, and advance qualified leads to the enrollment team.


* With manager monitor daily and weekly call volume goals across the sales team; build and maintain a structured cal...