Experience Design Vice President

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

As an Experience Design Vice President in Chase Travel, you will play a pivotal role in shaping the user experience across our products and services.

Leveraging your deep knowledge of design and research practices, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.

As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility.

Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing, but also accessible and user-friendly, enhancing the overall customer experience.

This role elevates design quality and execution across Chase Travel's core consumer experiences (web and native).

We are seeking a hands-on designer with strong visual and interaction design craft, and proven experience delivering high-quality, direct-to-consumer products.

The ideal candidate demonstrates end-to-end ownership-from concept through launch-with a portfolio that reflects both product impact and pixel-level precision.

You bring a strong, opinionated point of view on modern design patterns, stay current with emerging technologies (including AI), and apply them meaningfully in your workflow.

Job responsibilities


* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas


* Diagram service flows and product features, design wireframes, and prototype interactions as you lead end-to-end design initiatives within a specific domain


* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion


* Collaborate with cross-functional teams to integrate user experience design into the product development process and ensure seamless, customer-centric solutions


* Analyze market trends, gather feedback from user research, and use data insights to inform design decisions and optimize user experiences across platforms


* Lead end-to-end design for key product experiences, delivering high-fidelity solutions with exceptional visual and interaction design craft


* Establish and elevate visual design quality through a strong point of view on hierarchy, typography, layout, and modern UI patterns


* Bring clarity and consistency to complex or legacy experiences by introducing contemporary, consumer-grade design patterns


* Partner closely with Product and Engineering to shape solutions early-not just execute against defined requirements


* Use prototyping, storytelling, and strong design rationale to communicate decisions and influence stakeholders, including senior leadership

Required qual...