Technical Security Product Delivery Manager-Smart Access

Global Security | Technical Security Product Delivery Manager, Vice President

About JPMorgan Chase & Co.

JPMorgan Chase & Co.

(NYSE: JPM) is a leading global financial services firm with operations worldwide.

The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.

As one of Fortune's top 5 most admired companies, we serve millions of consumers and many of the world's most prominent corporate, institutional, and government clients under our J.P.

Morgan and Chase brands.

Position Overview

As the Smart Access Product Manager (APAC & Global Features) within Global Security's Technical Security team, you manage the end-to-end lifecycle of the Smart Access platform.

Job Responsibilities



* Collaborate with Global Security, Global Real Estate, and technical teams within Global Technology to design, develop, maintain, and implement integrated security solutions.


* Manage multi-million dollar projects, including planning, funding, execution, and closure.

Track key milestones and deliverables, and prepare executive presentations for senior leadership.


* Oversee the configuration, maintenance, and administration of access control platforms and supporting hardware.

Guide updates to job aides, operating procedures, and technical documentation.


* Provide data driven analytics and reporting to senior leaders within the Technical Security Department.


* Partner with Product Owners, senior management, and cross-functional teams to define and execute the vision, strategy, and roadmap for Smart Access, ensuring alignment with business and security needs.


* Lead the planning, development, and delivery of new features and regional customizations, leveraging agile methodologies and the firm's AI product management and requirement generation tools.


* Build and maintain effective relationships with integration partners, regional teams, and vendors to support seamless operations and continuous improvement.


* Organize and present product initiatives, progress, and outcomes to management and the workforce, ensuring transparency and alignment.


* Oversee and coordinate the work of contingent workers assigned to Smart Access projects, ensuring quality and consistency in deliverables.


* Support compliance, audit, and evidence collection activities as required.


* Stay informed on industry trends, emerging technologies, and best practices to drive innovation within the Smart Access platform.

Required Qualifications, capabilities and skills



* Bachelor's degree or equivalent experience in Computer Science, Engineering, or a technology-related field.


* 5+ years of experience in product management, technical security, or access control systems, within a large enterprise environment.


* Exceptional written and verbal communication skills, with professional presentation abilities.


* Prove...