Administrative Technician

Job Description Title

Administrative Technician BSO

Pay Plan Title

Administrative Technician

Date Created / Revised

July 2025

Workers Comp Code

8810

FSLA Exempt / Nonexempt

Nonexempt

Department

Community Services

Division

Business Services Office

SUMMARY OR GENERAL PURPOSE:

The Administrative Technician provides a variety of administrative support functions for the Business Services Office in the Community Services Department.

This role serves internal staff and the public across multiple divisions, including Parks, Recreation, Open Space, Golf, and Library.

The Administrative Technician performs a wide range of routine and technical administrative tasks such as document preparation, public communication, financial recordkeeping, meeting coordination, and posting digital content.

ESSENTIAL FUNCTIONS : The following duties are illustrative only and are not intended to be all inclusive:



* Prepares, edits, and processes forms, correspondence, records, and reports; verifies materials for accuracy, completeness, and adherence to established standards.


* Responds to inquiries from residents by phone or online; refers calls or messages to appropriate staff; provides information regarding policies, procedures, and services.


* Arranges and attends meetings; organizes and maintains records; prepares and distributes meeting minutes.


* Performs financial support functions such as verifying, posting, and recording payments; assists with billing, invoices, deposits, and account discrepancies.


* Updates and posts content on the City's website and other platforms; ensures digital accessibility and compliance with standards; provides website support to Department staff.


* Assists staff with drafting, editing, and formatting memos and reports; assembles information from various sources and maintains digital archives and inventories.


* Supports staff liaisons in preparing agendas and minutes for City Council Advisory Boards, Commissions, and Committees; ensures timely posting in compliance with Colorado Open Meetings Law and accessibility requirements.


* Provides customer service support for room and park shelter reservations, including creating, modifying, and canceling reservations and processing refunds.


* Interacts with the public in a courteous and professional manner; handles difficult situations with tact, diplomacy, and a service-oriented approach.


* Supports special projects and performs other duties as assigned.

REPORTING RELATIONSHIPS:

SUPERVISION RECEIVED: Works under the direct supervision of the Business Services Office Administrative Manager

SUPERVISION EXERCISED: None

TYPICAL QUALIFICATIONS:

KNOWLEDGE: Knowledge of standard office procedures, equipment, and administrative practices.

Knowledge of financial processing methods such as invoicing, account reconciliation, and data entry.

Familiarity with website content management and digital accessibility standards is desirable.

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