Human Resources Business Partner

HRBP & HR Transformation

Role Mission

As Hermès enters an exciting phase of strategic expansion within GB, we are seeking an inspiring and deeply human, and relationship‑centered HR leader with a luxury retail background to join our HR leadership team.

This role will be both strategic and hands-on in supporting the success of our stores in the following locations; Harrods, Cadogan, Royal Exchange, Manchester & Dublin and support our Mayfair Head Office across all functions.

You will act as a trusted partner to the HR Director and to leadership teams across both retail and head office, providing expert HR guidance and thoughtful, strategic support across all areas of people management.

The ideal candidate knows retail inside and out and combines technical excellence in UK employment law and complex HR case management with a strong, engaging presence.

You are known for your emotional intelligence, credibility and an ability to build meaningful relationships at all levels of the business.

This role will play a key part in shaping the next chapter of HR at Hermès GB.

We are looking for someone with experience of HR transformation, someone who brings curiosity and a discerning eye to how we work, and who is energised by the opportunity to refine, simplify and elevate our practices.

You will be comfortable reviewing existing ways of working, introducing best practice and driving thoughtful innovation, always balancing progress with our deeply human, relationship‑led culture.

At Hermès we value in‑person bonds and connection.

As a result, this role is primarily on‑site across our Mayfair Head Office and stores, with up to 20 days working from home per year.

Key Responsibilities

1.

Leadership & Culture


* Champion the company culture, ensuring that brand values and behaviours are embedded at every level


* In partnership with the Leadership team, coach and guide managers to strengthen effective people management capability, communication, and team engagement


* Lead initiatives that drive a high-performing, inclusive, and wellbeing-focused workplace


* Build strong and trusted relationships across Hermès GB at all levels aligned with our values


* Develop & nurture trusted relationships at every level, influencing outcomes through credibility, emotional intelligence and commercial insight


* Lead, coach, and nurture the HR team, developing their capability, confidence, and cohesion to form a high performing, people-centred HR function

2.

Strategic Partnership


* Play a pivotal role in shaping our people culture and supporting our ambitious growth journey


* Work alongside the HR Director to partner with Store Directors and the SLT to shape and deliver a people strategy that supports business growth, service excellence, and culture


* Be the HR leader for a portfolio of UK stores, supporting a workforce of c.300 employees across head office, retail, operations, client experience and management tea...