Bartender

About Us
At The Retreat on Charleston Peak, we expect our employees to approach their work with passion, enthusiasm, and a commitment to customer satisfaction.

We embrace a culture built on hospitality, teamwork, and integrity.
Our Core Values


* Integrity - We are honest, genuine, and transparent in our interactions.


* Concern for Others - We care for each other and our guests.


* Collaboration - We value diversity and a "come as you are" spirit and personality.


* Accountability - We learn from mistakes and strive for continuous improvement.


* Hospitality Soul - We create lifelong memories for our guests and coworkers.

Essential Functions


* Report to work on time, ready to begin shift


* Maintain flexible availability including weekends, nights, and holidays


* Communicate effectively with guests, coworkers, and management


* Follow all company safety procedures and hotel policies


* Maintain professionalism and composure in high-volume situations


* Provide excellent customer service while multitasking efficiently


* Work independently and collaboratively with team members

Job Duties


* Greet guests warmly and professionally


* Prepare and serve alcoholic and non-alcoholic beverages according to company standards


* Demonstrate thorough knowledge of menus, beverages, specials, and promotions


* Make recommendations and upsell food and beverage offerings


* Accurately enter orders and payments into the POS system


* Verify guest age and follow all alcohol awareness procedures


* Follow liquor portion control standards and TIPS guidelines


* Handle cash, process payments, and balance sales transactions at shift end


* Stock and maintain bar supplies, glassware, and ice bins


* Clean and organize bar and lounge areas


* Wash glassware using sinks and dishwashers


* Safely use cleaning products and comply with health and safety standards


* Sweep, mop, vacuum, dust, and sanitize work areas as needed


* Ensure liquor storage and entrances/exits are secured at end of shift


* Perform additional duties as assigned

Qualifications & Experience


* Previous bartending experience preferred


* Must be of legal age to serve alcohol


* High school diploma or equivalent preferred


* TIPS certification required


* Allergy Awareness training is a plus


* Strong communication and guest service skills


* Ability to work in a fast-paced environment while maintaining professionalism

Physical Requirements
This position requires extended periods of standing, walking, bending, lifting, and carrying up to 50 pounds.

The role also involves moderate computer and POS system use.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Performance Expectations
Performance is evaluated through:


* Attendance and punctuality


* Productivity and teamwork


* Guest f...