Associate Project Manager

Associate Project Manager – Professional Services

Altera Digital Health

Overview

The Associate Project Manager supports the planning, coordination, and delivery of client-facing implementation projects within the Professional Services team.

Working under the guidance of senior project managers and team leadership, this role helps ensure projects stay on track, within scope, and aligned with client expectations.

The Associate Project Manager gains hands-on experience across the full project lifecycle while contributing to a collaborative and high-quality delivery environment.

Key Responsibilities

Project Planning & Execution



* Assist in managing Professional Services projects through the full project lifecycle, with guidance from senior team members.


* Help develop and maintain project plans, including scope, timelines, milestones, and resource needs.


* Coordinate tasks and follow up with internal and external team members to support efficient project execution.


* Track project progress, flag potential risks, and escalate issues to senior project managers as needed.

Client Communication



* Serve as a supporting point of contact for clients alongside senior project managers.


* Help prepare and participate in project kickoff meetings, status updates, and requirements discussions.


* Assist in ensuring alignment between client expectations and project deliverables.


* Support scope tracking and help document change requests under the direction of senior team members.

Cross-Functional Collaboration



* Collaborate with technical consultants, solution architects, and support teams to help drive successful project outcomes.


* Assist with coordination between Sales, Account Management, and delivery teams during project transitions.


* Contribute project observations and feedback to help improve internal processes and the client experience.

Project Tracking & Reporting



* Help track and report on project status, including timelines, milestones, and resource allocation.


* Assist in preparing project status updates and dashboards for internal stakeholders.


* Maintain organized project documentation in accordance with Professional Services standards and templates.

Quality & Learning



* Support quality reviews of project deliverables to help ensure they meet client requirements.


* Participate in post-project reviews and contribute ideas for process improvements.


* Actively seek opportunities to learn and grow in project management best practices and methodologies.

Qualifications

Required



* Bachelor’s degree in Business, IT, Engineering, or a related field (or equivalent practical experience).


* Up to 1 year of experience in project coordination, project support, or a client-facing role.


* Basic understanding of project management concepts (Waterfall, Agile, or hybrid approaches).


* Strong communication and interpersonal skills with a willi...