People Experience Associate

In Schneider Electric everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.

From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

Join us as People Experience Associate and become the vital link between employees and HR solutions!

We're looking for an enthusiastic professional to deliver exceptional support services and create positive experiences for our global workforce.

What will you do:


* End to end employment life cycle support from recruitment to offboarding


* Be the first point of contact for our internal employees in handling their requests and inquiries related to HR matters, including company policies, HR system support, compensation, and recruitment.

This interaction may occur via phone calls, emails, CRM tools, or live chats.


* Work with our Talent Attraction partners to co-ordinate recruitment activities & related logistics while delivering an exceptional candidate experience.

This includes but not limited to posting vacancies on job boards, scheduling interviews, offer generation & pre-onboarding support.


* Handle onboarding/offboarding activities.


* Collaborate with various stakeholders for daily operations, campaign or new program launches, issue escalation, and process modifications/alignment.


* Ensure proper documentation & continuously update the internal standard operating guides/instructions as required.


* Design creative job aids or articles and other reference materials to assist in resolving employee enquiries or issues.


* Champion continuous improvement of systems or processes that drive efficiency in our operations.


* Analyze monthly performance reports or data and share key insights with stakeholders in regular service review meetings.


* May participate in HR projects or initiatives based on opportunities or as required.


* Scope of support covers all countries in East Asia & Pacific.

What skills and qualifications will make you successful


* Bachelor's Degree (in any discipline) or work/internship experience in HR.


* Strong communication skills combined with collaborative & inclusive mindset.


* Independent, resourceful & agile to adapt to a progressively evolving work environment.


* Digital savvy and creative individuals with a strong customer-focused mindset.


* Good computer skills: Microsoft Suite (Word, Excel, Outlook, PowerPoint), experience with recruiting ...