Support Worker

Earn £13.45 per hour (£26,300 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 a week)

West Cornforth (Durham)

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. The aim of our service is for our customers to gain the skills and knowledge to move on living independently.

Our customers reside with us for up to 2 years by then they have the ability to live successfully in the community.

You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do


* Helping customers with daily living activities such as making meals, shopping, budgeting, cleaning, supporting to appointments and maintaining their tenancy and moving onto independent accommodation.


* Understanding and following risk assessments and support reviews.


* Completing detailed support plans and setting personalised, achievable goals with customers.

Supporting customers to work on their goals each week, helping to build confidence and achieve meaningful progress.


* General office duties and paperwork, responding to safeguarding incidents, ensuring the service remains fully compliant with health and safety requirements.


* You will need a good knowledge of computer systems as most of our documents are online.


* There is no personal care required for this role just practical and emotional support.


* You will not need any experience handling medications as we are not a CQC service.

Why join us

This is more than a job; it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Passion to support our customers to live their best life, working together with an eye for detail 


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 


* To get from A to B, you’ll need a valid driving licence and a vehicle ...