Business Development Operations Manager - AEC Industry

Ardurra is looking to hire an experienced Business Development Operations Manager to join our team in our St.

Augustine, FL office.

Ardurra is a leading engineering and consulting firm delivering innovative infrastructure solutions across the Water, Aviation, Transportation, and Environmental markets.

Backed by private equity and driven by ambitious organic and acquisitive growth goals, Ardurra operates under a seller-doer model across five regions.

Business Development (BD) is the operational engine of our growth.

While our Chief Growth Officer (CGO) leads client engagement, capture strategy, and external positioning, BD Operations ensures the pursuit engine runs with discipline, consistency, and data-driven accountability across the firm.

Primary Function:

Ardurra is seeking a Business Development Operations Manager to lead and enhance the systems, processes, and data integrity that underpin our growth platform.

This role is critical to ensuring consistency and accountability across pursuit management, sales tracking, and integration of newly acquired firms.

You will serve as the operational backbone of the growth organization—partnering closely with business developers, project managers, finance, and M&A teams to ensure that opportunities are tracked accurately, pursuits follow established SOPs, and leadership has clear visibility into performance.

This role offers the opportunity to play a central role in shaping and scaling the firm’s growth engine, providing high visibility with executive leadership and direct reporting to the Chief Growth Officer.

The work experience includes the opportunity to build and standardize processes across a rapidly growing organization that has a collaborative, entrepreneurial culture with strong growth trajectory.

Primary Duties:

Pursuit & CRM Operations


* Own and manage the firm’s CRM/opportunity database to ensure data accuracy, completeness, and credibility


* Partner with Opportunity Managers and seller-doers to maintain real-time pipeline visibility


* Enforce consistent use of BD tools, processes, and data standards across all regions and practices

Pursuit Process & Governance


* Work with Project Managers to ensure adherence to SOPs for scope development, fee validation, and pursuit approvals


* Monitor compliance with established pursuit and capture processes, identifying gaps and driving corrective actions


* Support implementation of best practices aligned with firmwide growth strategy

Sales Data & Performance Tracking


* Verify and monitor key sales metrics, including project bookings, enrollments, backlog, and BD spend


* Tracking the performance of marketing staff including proposal preparation utilization and general marketing support delineation


* Ensure alignment between CRM data, financial systems, and reporting outputs


* Identify discrepancies and partner with Finance/Accounting to resolve issues

Reporting & Analytics


* Develo...