Product Reporting & Enablement Senior Associate

Join us to drive data-driven decision-making and enable product excellence.

Make an impact by improving reporting, tooling, and collaboration.

Job Summary:
As a Product Reporting & Enablement Senior Associate in the Co-Brand Card Tooling, Reporting, and Change Management team, you provide fast, effective support for tooling and data issues, helping teams deliver high-quality products.

You partner with stakeholders across business and technology to develop dashboards, maintain data sets, and drive adoption of best practices.

You play a key role in enabling reliable reporting, automating workflows, and fostering a collaborative environment that supports organizational goals.

Job responsibilities:


* Provide fast, effective support for tooling and data problems, contributing to product and team-level improvements


* Identify and resolve Jira and Align data issues to ensure product information remains accurate and trusted


* Create and maintain guides, job aids, and instructions for tool usage and best practices


* Support onboarding and training for new tool users and help drive adoption across teams


* Collaborate with team members and partners to ensure compliance and alignment with business needs


* Partner with stakeholders to understand reporting needs, share insights, and align goals, deliverables, and timelines


* Develop and deliver data-driven solutions, including dashboard creation, data set development, and analysis


* Assemble, validate, and maintain data sets used in dashboards and reporting to ensure data quality and integrity


* Build and maintain Tableau dashboards that are accurate, user-friendly, and aligned to business requirements


* Identify reporting and visualization opportunities to enhance business intelligence and decision-making


* Communicate findings, recommendations, and process improvements clearly with peers and managers


* Help automate workflows and reduce manual effort using Alteryx, SQL, and related tools


* Contribute to a collaborative team environment through knowledge sharing and support of team initiatives

Required qualifications, capabilities, and skills:


* Bachelor's degree required


* 3+ years of experience in an enterprise product, data, or technology environment


* Proficiency with product development and delivery tools (e.g., Jira/Align)


* Hands-on experience with Tableau or comparable visualization tools


* Hands-on experience with Alteryx for workflow design, data preparation, and automation


* Working knowledge of SQL and relational databases


* Strong attention to detail and commitment to producing accurate, high-quality work


* Strong communication and collaboration skills


* Ability to tailor content to different audiences and business needs


* Demonstrated initiative, willingness to learn, and adaptability


* Commitment to diversity, equity, and inclusion

Preferred qualifications, capabilities...