Manager, Innovation Center Events

Essential Duties and Responsibilities

- Work hand-in-hand with MAXIMUS Project Teams and key stakeholders to develop, manage and deliver communication products and services.
- Manage the development innovative strategies and approaches to increase consumer awareness, understanding and engagement in government programs
- Ensure sound management of client delivery: scope, approaches, timelines, budgets, resources and quality.
- Assist in the planning and implementation of integrated communications strategies/tactics across multiple platforms, including print, digital, and social media.
- Support business development initiatives and high-level meetings with existing and potential future clients.
- Develop briefs and/or presentations in support of new business opportunities.
- Manage resources including consultants, vendors and/or subcontractors.

Job-Specific Essential Duties and Responsibilities:

Zoom Events & Virtual Platform Support:

- Support the setup, configuration, and execution of events using the Zoom Events platform, including meetings, webinars, and multi-session agendas.

- Assist in building event hubs, session schedules, speaker panels, and registration elements within Zoom Events.

- Support session logistics such as speaker onboarding, technical checks, dry runs, and live session transitions.

- Help manage interactive features during live sessions, including Q&A, chat, polls, and breakout rooms.

- Provide real-time technical support during events to help ensure a smooth attendee and presenter experience.

Event Production & Live Execution:

- Support the end-to-end event lifecycle, including pre-event preparation, live execution, and post-event wrap-up.

- Assist with run-of-show execution, session timing, and coordination between speakers, moderators, and producers.

- Provide live event support during Innovation Center programs, workshops, demos, leadership briefings, and hackathons.

Audiovisual (AV) & Livestream Support:

- Assist with setup, operation, and breakdown of AV equipment, including microphones, cameras, lighting, displays, and presentation systems.

- Support livestreaming and recording of events, ensuring high-quality audio and video for both in-room and virtual audiences.

- Monitor live feeds and troubleshoot basic AV or streaming issues during events.

- Coordinate with internal AV teams or vendors as needed to support more complex production needs.

Innovation Center Event Support:

- Support consistent delivery of high-quality events within the Innovation Center environment.

- Assist with maintaining event spaces, equipment readiness, and basic production inventories.

- Help document event setups, production workflows, and post-event learnings to support ongoing improvement.

Collaboration & Continuous Improvement:

- Work closely with event managers, experience designers, and Innovation Center stakeholders to support event goals.

- Assist with post-event activities such as recording management, basic...