On-Call Banquet Server

About Us

HEI Hotels & Resorts is proud to welcome the Embassy Suites Palm Beach Gardens PGA Boulevard to our growing portfolio of distinguished properties.

Located within mere miles of beautiful beaches and championship golf courses, the Embassy Suites Palm Beach offers a getaway for travelers.

At HEI, we understand that exceptional hotels are built by exceptional people.

Our continued success is driven by our associates - the heart of every guest experience.

Where people choose to work matters.

In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence.

Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities


* Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.


* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.


* Greet guests and respond to requests in a friendly and courteous manner.


* Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.

Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.


* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.


* Replenish beverages as necessary, and check with guests for overall satisfaction.


* Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation.


* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.


* Knowledge of the appropriate table settings and serviceware.


* Ability to comprehend and apply written product labeling instructions to enable the safe appl...