People Digital Services Manager - Talent Acquisition

We are seeking a Manager, HR Digital Services - Talent Acquisition who brings knowledge and expertise at the intersection of Talent Acquisition processes and technology.

This is not a recruiting role - we are looking for a techno-functional HR lead who thrives in complex global environments, has hands-on experience with enterprise TA platforms, and can help drive initiatives within our digital transformation in partnership with HR Centers of Excellence (COEs), IT, and business stakeholders.

This role is open to candidates currently based in Boston, Andover or Foxboro MA; or Raleigh, NC.

Key Responsibilities:


* Lead and manage digital services projects focused on Talent Acquisition technology and operations.


* Act as the liaison between Talent Acquisition COEs, IT teams, and global HR operations, translating business needs into scalable digital solutions.


* Provide hands-on leadership in the configuration, enhancement, and operations of Talent Acquisition platforms and tools (e.g., ICIMS, Eightfold, HireVue).


* Understand the Recruit to Hire Process and the Onboarding Employee Journey in tools (e.g., ServiceNow) and ability to coordinate solution enhancement efforts across wider workstreams (IT, HR, Finance, Learning, Facilities).


* Drive end-to-end implementation of TA digital projects, including solution design, integrations, testing, deployment, and change management.


* Ensure optimal platform performance and usability by defining and maintaining governance frameworks, data integrity standards, and user experience best practices.


* Evaluate new tools and vendors to ensure the TA function remains innovative and future-ready.


* Collaborate with stakeholders to build business cases and ROI/value frameworks for TA / HR digital initiatives.


* Support audits, compliance requirements, and ensure adherence to data privacy/security protocols.

What qualifications will make you successful for this role?


* 5 - 10+ years of experience in Talent Acquisition digital operations and technology implementation in large, global organizations.


* Proven expertise in multiple enterprise TA platforms such as ICIMS, Eightfold Ai, HireVue, and/or Oracle HCM.


* Strong techno-functional acumen - capable of both strategic planning and hands-on system configuration and problem-solving.


* Demonstrated ability to lead cross-functional projects, influence without authority, and collaborate across global stakeholder groups.


* Strong understanding of HR processes, TA lifecycle, integrations, and data flows.


* Experience in business case solution development.


* Exceptional communication, analytical, and project management skills.


* Familiarity with AI and automation solutions in Talent Acquisition


* Ability to support earlier working/meeting house for a globally dispersed organization.

Preferred Qualifications:


* Bachelor's degree in Human Resources, Information Systems, Business ...