Manager - Rewards Operations

Job Purpose

To manage and coordinate the end-to-end employee exit process, ensuring smooth separation formalities, compliance adherence, positive employee experience, timely Full & Final settlement coordination, knowledge transfer tracking, and accurate documentation.

Key Responsibilities

Employee Exit Process Management


* Manage end-to-end employee separation process including resignation, retirement, termination, and absconding cases.


* Ensure timely acceptance and processing of employee resignations in HRMS.


* Coordinate with employees, managers, payroll, IT, admin, finance, and compliance teams for smooth exit formalities.


* Monitor notice period adherence and exit timelines.

Clearance & No-Dues Management


* Initiate and track No-Dues Clearance process across departments.


* Ensure recovery of company assets such as laptops, ID cards, access cards, SIM cards, and other equipment.


* Coordinate financial recoveries if applicable.

Full & Final Settlement Coordination


* Coordinate with payroll team for accurate Full & Final (F&F) settlement processing.


* Validate leave encashment, recovery deductions, bonuses, incentives, gratuity, and statutory payouts.


* Ensure timely settlement as per company policy and applicable labour laws.

Statutory & Compliance Support


* Support compliance related to:



* Provident Fund (PF)


* ESIC


* Gratuity


* Labour laws


* Shops & Establishments compliance

Prepare and maintain exit-related documentation for audits and inspections.

Exit Documentation


* Prepare and issue:



* Relieving letters


* Experience letters


* Service certificates


* Resignation acceptance letters

Maintain accurate employee records and separation documentation.

Exit Interviews & Analytics


* Conduct exit interviews and capture employee feedback.


* Analyze attrition trends and prepare MIS reports.


* Share insights with HRBP and leadership teams for retention improvement initiatives.

Stakeholder Coordination


* Collaborate with:



* HR Business Partners


* Payroll


* Finance


* IT


* Administration


* Business Managers

Ensure seamless communication throughout the separation lifecycle.

HRMS & Reporting


* Update employee exit records in HRMS.


* Generate reports related to attrition, exits, pending clearances, and settlement status.


* Maintain dashboards and trackers for management review.

Required Skills & Competencies


* Knowledge of employee lifecycle management


* Understanding of labour law compliance


* Payroll and F&F settlement knowledge


* Strong coordination and stakeholder management skills


* Attention to detail and documentation accuracy


* Good communication and interpersonal skills


* Confidentiality and data handling ethics


* Problem-solving and follow-up skills


* Proficiency in MS Excel and HRMS tools

Required Skills & Compe...