Cobrand Acquisitions Product Manager - Vice President

About This Position
The Cobrand Acquisitions and Onboarding Capabilities Product Manager is responsible for defining and delivering digital card acquisition and onboarding capabilities across the Partner Card portfolio.

This role sits within the Cobrand Cards organization of Card Services, a key business within Chase's Consumer & Community Banking group.

The Product Manager will set product strategy and drive execution across initiatives that improve application conversion, reduce friction, accelerate activation and early-life engagement, and support profitable portfolio growth.

The role requires strong core credit card and payments domain expertise, including the end-to-end origination and onboarding lifecycle, and the ability to translate customer, partner, and business needs into scalable capabilities delivered through API-based solutions and data integrations.

This is a people leader role with responsibility for managing a small team of product analysts and project managers, establishing a strong operating cadence, and ensuring consistent delivery discipline and measurable outcomes across workstreams.
Responsibilities
Product Strategy & Roadmap: Define and drive the product strategy and multi-year roadmap for card acquisition and onboarding capabilities across the Partner Card portfolio, balancing customer experience, risk, partner requirements, and delivery complexity.

End-to-End Product Delivery: Own end-to-end product delivery from discovery through launch and iteration, including clear problem statements, requirements, epics/user stories, acceptance criteria, dependency management, and release readiness.

Core Card & Payments Expertise: Apply deep core card and payments product management expertise to inform product design and prioritization across acquisition and onboarding, including origination flows, decisioning and identity verification considerations, account setup, fulfillment, digital provisioning, and downstream servicing handoffs.

Cross-Functional Execution: Lead cross-functional execution with Technology, Operations, Risk, Legal, Compliance, Marketing, and Data/Analytics partners to deliver secure, compliant, and high-performing customer experiences.

Profitability & Portfolio Growth Levers: Identify and optimize key levers across the acquisition funnel and early-life onboarding journey, with explicit linkage to profitability and portfolio growth outcomes for new accounts, including cost of acquisition, activation, early spend, credit quality, attrition, and lifetime value drivers.

Performance Measurement & Analytics: Establish and own performance measurement and analytics for acquisition and onboarding capabilities, including KPI definition, dashboarding, test-and-learn approaches, and ongoing optimization based on measured results.

Customer Experience Optimization: Drive customer experience optimization through journey diagnostics, customer research, and usability testing, translating insights into prioritized improv...