Vice President - Fund Servicing Manager

Join our team and make a significant impact on our client service teams at JPMorganChase.

You'll have the opportunity to grow your career while leveraging your skills in control management and data analysis.

Be part of a dynamic team that values innovation and collaboration, and contribute to the firm's operational efficiency and risk mitigation strategies.

As an Investment Book of Record (IBOR) Vice President in the Investment Middle Office Services (IMOS) team, you will be responsible for providing a premier service delivery and ensure the accurate and timely delivery of the IBOR to our end clients.

Additionally, you will liaise with our clients, and / or any associated financial organizations as required, to ensure any issues are resolved to the client's satisfaction .

Job responsibilities


* Play a lead role within the Global/Regional IBOR team and act as the client facing point of escalation


* Participate, represent and implement on the continued IMOS global strategy as required.


* Oversee large components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)


* Manage day to day of the team, including work allocation and capacity management, talent management as required


* Build solid relationships with Client teams including Front Office, Performance & Risk, and Compliance teams


* Work with management of global IBOR teams to achieve 100% timeliness and accuracy and seamless integration in a 'follow the sun' model


* Partner with Relationship Management and help lead client service and due diligence meetings


* Influence and build strong relationships across multiple levels of the organization


* Be effective in working cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery



* Identify trends and generate innovative solutions to meet client needs, using your advanced skills in market product knowledge and digital literacy to stay ahead of industry developments and technological advancements.


* Foster strong relationships with internal stakeholders and clients, leveraging your advanced skills in influence and internal stakeholder management to drive mutually beneficial outcomes.

Required qualifications, capabilities, and skills



* Experienced with Reconciliations and transaction lifecycle management



* Demonstrated leadership experience across process, risk and control within Investment Operations including managing change.


* Excellent client facing skills & communication style, comfortable dealing with key clients


* Proven ability to lead teams across multiple locations


* Extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments


* Attested track record of successfully working to deadlines, with accountability and responsibility for independent workl...