Installed Base Service Engineer

Key Responsibilities:


* Perform on-site UPS maintenance, repairs, installations, and commissioning.


* Troubleshoot complex technical issues using specialized tools.


* Conduct routine inspections to ensure optimal equipment performance.


* Provide technical support and training to customers.


* Collaborate with internal teams to meet customer expectations and support business opportunities.


* Maintain detailed service reports and logs.


* Prepare scope of work based on site audits and propose suitable solutions.


* Stay updated on industry trends and emerging technologies.


* Ensure strict adherence to safety protocols when working with electrical systems.


* Provide 24/7 service support as required.

Qualifications:


* Bachelor's degree or diploma in Electrical/Electronic Engineering.


* Minimum 3+ years of experience in UPS and electrical systems.


* Strong knowledge of UPS systems and power distribution.


* Excellent troubleshooting and communication skills.


* Ability to work independently and collaboratively in a team environment.

Skills:


* UPS maintenance, repair, installation, and commissioning


* Technical support and customer training


* Safety compliance and accurate record keeping


* Industry awareness and adaptability to new technologies


* Team leadership and mentoring of downline engineers


* Strong project handling and execution


* Scope of work preparation based on site audits


* 24/7 service readiness


* Cross-functional collaboration with internal stakeholders

Qualifications:


* Bachelor's degree or diploma in Electrical/Electronic Engineering.


* Minimum 3+ years of experience in UPS and electrical systems.


* Strong knowledge of UPS systems and power distribution.


* Excellent troubleshooting and communication skills.


* Ability to work independently and collaboratively in a team environment.

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