Military Billing Specialist (On-site or remote)

Military Billing Specialist — Join a Team That Supports Those Who Serve!

Are you energized by detail, driven by mission, and proud to support military families during life’s biggest moves? Join The Armstrong Company as a Military Billing Specialist and play a critical role ensuring our military customers and government partners receive accurate, timely billing and exceptional service.

You’ll be part of a collaborative team spread across 32 locations in 19 states — where colleagues quickly become family.

Why you’ll love working here:


* Serve a purpose — you’ll work directly with our agencies and partners who support military moves and government contracts, helping service members and their families during transitions.


* Be a problem-solver — billing can be complex; you’ll simplify it, catch errors, and make revenue processes run smoothly.


* Work with a strong team — collaborate across locations and departments and be welcomed into a supportive, values-driven company with a history of excellence since 1957.


* Grow with us — opportunities to expand your skills in billing, accounting, and systems like NetSuite and Mainframe.

What you’ll do (key responsibilities):


* Review and rate military move files to ensure all services are invoiced accurately and in compliance with account terms and government requirements.


* Prepare, submit, and reconcile invoices for internal customers and government payers in a timely manner.


* Distribute revenue entries to the general ledger, commissioned salespeople, and contracted owner-operators.


* Follow established billing protocols for incomplete or disputed files and coordinate corrective actions and reporting.


* Work cross-functionally with other Armstrong locations, carriers, and agency partners to resolve discrepancies and close files.


* Use internal systems including Mainframe, NetSuite ERP, and Microsoft Office (Excel, Outlook, Word) to manage billing workflows.


* Support ad-hoc projects and process improvements as assigned.

What we’re looking for (qualifications & skills):


* Minimum of 5 years of work experience regarding military billing is required.


* Exceptional attention to detail and accuracy when working with complex data sets and billing documents.


* Comfortable navigating multiple applications and systems at once.


* Strong Excel and Microsoft Office skills; experience with NetSuite, mainframe systems, 400 NG tariff is a plus.


* Excellent organization, communication, and time-management skills — able to meet deadlines consistently.


* Ability to follow established processes while suggesting improvements that increase efficiency and accuracy.


* Billing/rating experience in the transportation or government/military moving sector is highly desirable.


* General accounting experience is a plus.


* Experience handling confidential customer or government data and familiarity with co...