Business Analysis Manager - Home Lending

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team.

You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.

Join us and contribute to our mission while advancing your career.

As a Business Analysis Manager - Home Lending within JPMorganChase, you will be a key player in driving strategic initiatives and operational improvements.

Your role will involve leveraging your deep understanding of business analysis principles and data analytics expertise to uncover patterns, identify trends, and generate innovative solutions.

You will be responsible for managing a diverse team, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility.

Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals.

With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and customer service.

Job responsibilities



* Lead the design and development of business strategies by leveraging deep knowledge of business analysis principles and data analytics expertise, ensuring alignment with operational policies and precedents.


* Manager projects and collaborate with a diverse team of professionals-delegating work effectively, fostering an inclusive environment, and coaching team members to achieve their full potential.


* Drive cross-functional collaboration to implement automation initiatives and optimize processes, utilizing advanced computer literacy and digital proficiency.


* Conduct in-depth analysis of complex data sets to uncover patterns, identify trends, and generate innovative solutions that have a wide-ranging impact throughout the function.


* Oversee the production of reports and communications in support of operational or change initiatives, ensuring the quality and professionalism of service delivery within the area of responsibility.

Required qualifications, capabilities, and skills



* Demonstrated expertise in conducting business analysis, with a focus on data collection, integrity, utilization, requirements, and analysis, showcasing skills equivalent to 5+ years of experience.


* Advanced proficiency in computer literacy and digital proficiency, with a demonstrated ability to effectively use technology to optimize processes and enhance customer service - specifically 5+ years (or equivalent) experience with MS Access, SQL, Alteryx, Tableau, and Python .


* Expertise in data analytics, with a history of developing and interpreting models to offer continuous insight and drive operational improvements.


* Demonstrated ability in strategic thinking, with a focus on usi...