Jira and Jama Product Delivery Specialist
Essential Duties and Responsibilities:
- Apply systems analysis and testing techniques and procedures to ensure software or system functional specifications are correctly identified.
- Create test-related work products (test cases/scripts, test datasets, test validation and verification results etc.) per testing standards and procedures.
- Prepare any required reporting documentation for the respective testing activities.
- Ensure adherence to performance standards and best practices during testing
Key Responsibilities:
• Partner with teams to optimize how Jira is used for planning, tracking, and delivery
• Guide teams on effective use of boards, backlogs, issue types, dashboards, and reports
• Support hybrid delivery models through practical Jira usage patterns
• Help teams define meaningful metrics and dashboards for visibility and continuous improvement
• Act as a Jira subject-matter expert, answering usage questions and advising on best practices
• Identify common challenges or inefficiencies and recommend improvements to workflows and usage
Jama Enablement & Usage
• Support teams in using Jama to manage requirements, traceability, reviews, and baselines
• Partner with product, engineering, and quality teams to ensure requirements are clear, traceable, and actionable
• Coach users on effective review cycles, collaboration, change management, and impact analysis
• Help ensure Jama usage supports audit readiness and documentation needs where applicable
• Promote consistent, repeatable approaches to requirements management across programs
Cross-Tool & Collaboration Responsibilities
• Help teams understand how Jira and Jama work together to support end to end delivery
• Translate delivery, product, and compliance needs into practical tool usage patterns
• Contribute to standards, playbooks, templates, and example workflows
• Provide onboarding, training sessions, office hours, and user guides
• Capture user feedback and help prioritize improvements or enhancements
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Program Specific Requirements
• 5+ years of hands-on experience using Jira in a product, delivery environment
• 3+ years of hands-on experience using Jama or similar requirements management tools
• Strong understanding of product development and SDLC processes
• Experience working closely with product managers, engineers, QA, and delivery leads
• Ability to translate process needs into practical, usable workflows
• Comfortable supporting both technical and non-technical users
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EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, co...
- Rate: Not Specified
- Location: Boston, US-MA
- Type: Permanent
- Industry: Finance
- Recruiter: Maximus
- Contact: Not Specified
- Email: to view click here
- Reference: 38193_MA_Boston
- Posted: 2026-05-11 07:52:40 -
- View all Jobs from Maximus
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