Manager Operational Excellence

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry.

With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality.

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Reporting to the Sr.

Director of Operational Excellence, the Operational Excellence (Op Ex) Manager is responsible for the execution of strategic initiatives and capability building as part of the Operational Excellence program for Sterigenics.  The position will work collaboratively with employees and the management team to implement operational improvements that focus on improving quality, productivity, labor, and cost saving efficiencies.

This role will serve as a change agent for developing and encouraging a culture that is driven by safety, discipline, transparency, and accountability.

The Op Ex Manager will assist in executing strategic performance analysis, gap assessment, opportunity identification and change implementation for critical processes across the organization, to deliver a scalable and sustainable best in class operations environment for the business.

Will facilitate cross-functional initiatives for mapping process flow paths, gathering and analyzing process data to identify root cause problems, identifying areas of process improvements, and use of process techniques to develop solutions to improve and enable measurable results in process efficiency, customer satisfaction, product quality that drives higher productivity and an increase in profitable growth.

Duties and Responsibilities 


* Deploy best practices across all business units, and regions.


* Identify opportunities that will benefit customers to drive standardization, automation and profitably.


* Create, communicate and support strategies aimed at changing behaviors, without disrupting the legacy of success within the sites themselves.

Understand inherent cultures, motivation and action.


* Act as a champion and change agent for driving positive culture change and improving operational efficiencies while deploying new techniques and tactics.


* Develop and manage a monthly report of KPIs, identifying critical issues and action plans to attack problems.


* Provide external benchmarking, industry best practice identification, evaluation, and adoption plans.


* Lead cross-training initiat...