Business Support Officer

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress.

The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.

About the Role

Are you highly organised and enjoy providing effective support services to a team? Then we want to hear from you!

We are seeking an experienced Business Support Officer to join our Portland Aluminium team.

Working Monday to Friday, this is a full-time role.

You will be accountable for providing administrative, organisational and information management support to internal and external customers adding value to the business by delivering a cost effective, prompt, reliable and timely support service.

Responsibilities include:


* Coordinates and manages documents within the document control system, ensuring accuracy, accessibility, and compliance.


* Participates in training and meetings to build understanding of plant operations and procedures.


* Provides project management and audit support using appropriate software and office equipment.


* Prepares accurate and timely reports, presentations, agendas, and meeting minutes.


* Maintains accurate records, including safety documentation, inductions, and training logs.


* Supports effective communication with internal and external stakeholders, including message handling and mail distribution.


* Organises and coordinates special events professionally, ensuring alignment with business objectives.


* Applies ABS terminology and methodologies in reporting and operational processes.


* Manages administrative costs by overseeing stationery and catering supplies within budget.


* Supports the ISO accreditation process through documentation, record‑keeping, and compliance tracking.


* Completes ad hoc administrative tasks to support departmental operations.


* Coordinates departmental travel, including bookings, itineraries, and compliance with travel policies.

What’s on offer


* Employee growth and development opportunities.


* Parental leave support for all caregivers.


* Employee assistance program for personal support services.


* Alcoa Live Well program offering travel, lifestyle, health and wellbeing discounts.


* Salary packaging for a novated car lease, employee share plan and superannuation options.


* Connect and be part of a community that celebrates diversity through our employee inclusion groups.

What you can bring to the role


* Demonstrated experience delivering high-level administrative support, with strong organisational skills and the ability to manage competing priorities.


* Proficient in Microsoft Office, with a strong capacity to quickly learn and adapt to new systems and technologies.


* Excellent verbal and written communication skills, delivered with professionalism and clarity.


* Highly adaptable, performing effectively under pressure in fast‑paced environme...