Payments-USD Clearing Product Delivery Manager-Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Treasury Services, USD Clearing, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Partners with Product Management, Client Service's, Implementations, and Operations to capture requirements, map pain points, and translate them into prioritized product outcomes


* Produces product & design artifacts: BRDs/epics, journey maps, workflow diagrams, operating model changes, and client-facing value propositions


* Owns delivery for roadmap initiatives: scope, milestones, dependencies, resourcing, and release planning


* Ensure end-to-end delivery across technology and operational teams, including integration, testing strategy environment readiness


* Ensures solutions support full payments lifecycle: initiation, validation/enrichment, routing, screening, posting/settlement, reconciliation, reporting, returns, investigations, and client notification

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Strong knowledge of payments rails and operating models (e.g., Wires, RTP/FedNow, Swift/cross-border, treasury payment APIs)


* Demonstrated ability to lead in matrixed, regulated environment with senior stakeholder management


* Experience partnering with engineering teams on solution design, delivery planning, and production launch readiness

Preferred qualifications, capabilities, and skills



* Proficient knowledge of the product development life cycle, design, and data analytics


* Experience with ISO 20...