Control Manager - Vice President

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies.

Elevate your career with opportunities for growth and collaboration in a dynamic team environment.

Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager Vice President, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment in an AI-accelerated Continuous Delivery (CD) Product Delivery environment.

Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:


* Develop a deep understanding of the Card Marketing space to serve as a trusted advisor who will identify, assess, and manage operational risk


* Define and enhance KPIs/KRIs, control metrics, and governance routines; review and analyze relevant data to support business programs and risk decisions


* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols


* Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions to reduce financial loss, regulatory exposure, and reputational risk


* Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions


* Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.


* Specific area of providing controls support is for the Rewards and Benefits Loyalty teams within the broader Card Marketing, Growth and Innovation organization

Required Qualifications, Capabilities and Skills:


* Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.


* Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners


* AI-Augmented Product Development Oversight Ability to collaborate with both human teams and AI agents throughout the product lifecycle, ensuring that specifications, code, and test cases align with business intent and compliance requirements


* Auditability & Traceability Expertise Skilled in establishing and maintaining clear records of design decisions, architectural choices, and rationale for compliance and future reference.

Proficient in using tools and processes that support traceability across large, complex context windows


* Standards and Quality Assurance Demonstrated understanding...