Clinical Outreach Representative, PPS

Position Summary:

The Clinical Outreach Representative, PPS is responsible for increasing occupancy of the programs in his/her assigned territory.

This occupancy target includes all service lines within the PPS Division, with a focus on psychiatric services.

Essential Job Functions:

The Clinical Outreach Representative, PPS is responsible for ensuring they meet their weekly, monthly and quarterly activity, inquiry, and admissions goals through the execution of:


* Regional strategic planning with weekly phone calls with Regional Director of Outreach and collaboration with PPS leadership.


* Meeting weekly and monthly activity quotas - 80 1:1 meeting, 1 event, and 12-18 TMS admissions, 7+ general admissions.


* Engage with the community to raise awareness about our healthcare services and initiatives.


* Participate in community events, health fairs, and other outreach programs to promote our organization.


* Build and maintain relationships with healthcare providers, including physicians, clinics, and referral sources.


* Demonstrate an understanding of all service lines in the PPS division, to include but not limited to, TMS, Spravato, Ketamine, talk therapy, medication management.


* Collaborate with healthcare professionals to streamline the referral process and ensure a smooth patient experience.


* Provide education and training sessions to healthcare providers and community members on our services and relevant medical topics.


* Excellent organizational skills and ability to establish priorities, develop plans, and implement marketing campaigns.


* Collect and analyze data on community needs, referral patterns, and market trends to identify growth opportunities.


* Collaborate with internal teams, such as marketing and clinical staff, to align outreach efforts with organizational goals.


* Prepare reports and presentations summarizing outreach activities, findings, and recommendations.


* Presentation and meeting skills to ensure appropriate and specific messaging that differentiates PPS and generates admissions.


* Represent Discovery as needed at regional and national conferences.


* Ensure timely submissions of monthly mileage, visa, and expense reports to Concur.


* Ensure compliance with budget.


* Ensure appropriate documentation and maintenance of Sales Force database.


* Collect and submit weekly marketing team highlights for director.

Core Competencies:


* Must be able to demonstrate leadership abilities and be able to work with and communicate with persons from all educational and cultural backgrounds.


* Must demonstrate tact, initiative, resourcefulness, professionalism, and enthusiasm and should be dedicated, prompt, organized, and efficient.


* In all aspects of supervision, should demonstrate assertiveness and neutrality, while having the ability to empower people effectively, and coach people appropriately to achieve goals.


* Must...