Triconex Field Service Engineer

What will you do?


* Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-siteremedial support.


* Ensure that the customer's system is updated to the latest software, quick fixes, and hardware.


* Prepare upgrade plans for the customer's systems and deliver them to the customer.


* Follow all technical procedures and tools for Global Service.


* Provide technical review of orders for clients and any other proposals requested to perform.


* Analyze technical risk of expansion projects and upgrades.


* Attend technical training that includes systems and instruments, application, process control, communication, and safety.


* Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.


* Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.


* Manages overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.


* Perform system testing, factory acceptance testing (FAT) and develop test documents.


* Document preparation and obtain customer's approval per document specification and schedule.


* Coordinate with factory for product related issues and resolve.

Travel:Travel is up to 50% to customer sites as needed (Mostly local sites 1 - 2 hour radius)

Knowledge: Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC's, Communication protocols, Networking and System Security

Who will you report to?

Ronnie Gaussiran - Senior Field Service Manager

What qualifications will make you successful?


* A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable)


* 5 +years of professional experience with specific knowledge of Triconex systems and Foxboro IA - Industrial Automation


* Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues


* Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry


* Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation


* Knowledge of Foxboro and Wonderware


* Team player with good leadership and communication skills and able to travel when required


* Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills


* Detail-oriented, forward looking and good leadership abilities


* Innovative and dynamic with effective communication skills,especially in inter-cultural aspects

Let us learn about you! Apply today.

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