Product Manager - Customer Identity and Access Management

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Job Summary

As a Product Manager in Customer Identity and Access Management (IAM) Platform within CTO office, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

In this role, you will define the product vision, drive strategy, and oversee the delivery of secure, scalable, and user-friendly IAM solutions for our customers.

You will collaborate with cross-functional teams to ensure our platform meets business objectives, regulatory requirements, and delivers an exceptional user experience.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Gather, analyze, and prioritize requirements from stakeholders and customers.


* Oversee end-to-end delivery of authentication solutions, ensuring security, scalability, and reliability.


* Collaborate with engineering, security, compliance, and business teams to deliver product features.


* Ensure platform compliance with relevant security standards and regulations (e.g., GDPR, PCI DSS).


* Advocate for seamless and secure customer experiences, balancing usability with robust security.


* Monitor platform performance, adoption, and incident metrics; report KPIs to leadership.


* Coordinate response to authentication-related incidents and support customer service teams.

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* 5+ ye...