Wheelchair Supervisor - Boston Logan International Airport - Part Time

Wheelchair Supervisor - Boston Logan International Airport - Part Time

$20 - $21 / hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.

Weekly hours will average 20 – 30 hours a week (Availability must include weekends and holidays)

BENEFITS for Part-Time Hires 

Smarte Carte Inc.

offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific.

For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.

Smarte Carte prides itself on having a diverse and inclusive workforce.

All genders, ethnicities, and backgrounds are encouraged to apply.

Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

The Airport Wheelchair Supervisor oversees the daily operations of the airport's wheelchair assistance program.

This role is responsible for supervising the staff who assist passengers with mobility challenges, ensuring the timely and efficient provision of wheelchair services.

The supervisor ensures that all staff are properly trained, safety protocols are followed, and customer satisfaction is prioritized.

The position also involves coordinating with other departments to maintain a seamless travel experience for passengers with disabilities.

KEY RESPONSIBILITIES


* Staff Supervision and Training:
+ Supervise, manage, and motivate a team of wheelchair assistance staff, including agents and coordinators.
+ Ensure all staff members are trained in providing courteous, efficient, and safe wheelchair assistance.
+ Oversee staff performance and conduct regular evaluations to ensure high service standards.
+ Monitor staffing levels to ensure adequate coverage, especially during peak travel times.
+ Ensure compliance with company policies, airport regulations, and safety standards.



* Service Coordination:
+ Coordinate the de...